Local people are being asked for their views on Shropshire Council’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities – in the 2017 National Highways and Transport Public Satisfaction survey.
About the survey
- The National Highways and Transport (NHT) Network is a unique collaboration between councils across England and parts of Scotland with a common agenda – service improvement.
- The network provides an environment in which members can measure their own performance, compare with their peers and identify areas for improvement.
- The NHT Network and the Public Satisfaction Survey are managed by performance management specialists, measure2improve, the NHT Network administrators.
- The survey is being carried out on behalf of the participating councils by market research specialist, Ipsos MORI. Participation in the survey is voluntary. It is believed to be the first survey of its kind to bring together so many separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format
- The survey questionnaire is 12 pages long and covers all aspects of local highway and transport services (eg from the condition or roads and footways to the quality of local bus services). The questionnaire should be completed in around 20 minutes.
- Last year’s survey results and more information available via www.nhtnetwork.org